Youi were excellent right from the start,organised a salvage(may of contributed to damage but thats salvage for you)rang them at 12.00pm last friday explained what happened,they got the salvage team,I organised boat to be pulled out of water,assessor came down Tuesday then again Wednesday got a couple of quotes but not financially viable for them. The verdict given yesterday and payment should arrive tonight.

So top marks to Youi who have had a bad rap. 

Could not fault them through out the process and they would like the opportunity to insure my next vessel.

all sorts of named conditions & exclusions.

 

They also were severely reprimanded for in many incidences requiring credit card details in order to receive a quotation after which the enquirer subsequently found their card had been debited & there was a rather complicated process involved in order to receive a refund.

 

Therefore it is gratifying & enlightening to hear that Paul has had a positive experience with them in this instance.