Stabicraft 1450 owners beware.

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Post Options Post Options   Likes (0) Likes(0)   Quote letsgetem Quote  Post ReplyReply Direct Link To This Post Posted: 21 Sep 2024 at 10:52am
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For the record (not related to this boat fault), I have had a beef with Fi-Glass. When they installed the outlet pipe that drains the anchor well, they made it too long and it had a tight kink in it. That meant it blocked up with any bit off stuff in the water, and so the anchor well didnt drain properly, so it had a high water level, that drowned the motor of the anchor winch  - which they knew was there as they installed it. 
After a couple of years, the anchor winch motor blew up, due to water in it. Cost $1700 to get fixed. 

I made a warranty claim through the agent Fish City.  They wrote to FiGlass. No reply. Later they wrote to them again. No reply. 
Its a very bad stain on FiGlass. I presume that is their policy, to just ignore warranty claims.

Fish City replaced the pipe with one without a kink - I like their service, pity they have gone out of business (at least I understand its going to be only online).  

Just to be fair - I think the FiGlass Firestar) is very good, would recommend it - but hope you wont have a warranty claim. 
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Post Options Post Options   Likes (0) Likes(0)   Quote Pcj Quote  Post ReplyReply Direct Link To This Post Posted: 21 Sep 2024 at 11:52am
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After reading comments on how too expensive to take to court etc. No its not.Do your homework and work with the Consumer people.Tribunal is $50  

Now wonder why so many companies ride duck shot of claims because kiwis to weak to make a stand.Oh its going to cost me money.

Whats the boat worth after repairs??And if seling would say thats it had a bottom?
"Times up"
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Post Options Post Options   Likes (1) Likes(1)   Quote rowboat bob Quote  Post ReplyReply Direct Link To This Post Posted: 21 Sep 2024 at 12:11pm
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Yeah I reckon you should throw the book at them Schampy via the commerce commission . I bought a Senator 520 about 20 years ago after looking at all the pontoon boats . The Stabi's always had a clunky looking design for starters, but the cost cutting measures were also evident . The windscreen was just slotted into an aluminium frame that had been riveted to the fibreglass cabin that had been tacked onto the aluminium hull. The Senator had a windscreen that had been housed in with Sika on a welded aluminium frame that was integral to the aluminium cabin. The Senator was also cheaper than the tacked together Stabi. If you are going to build boats they need to be strong and safe for starters, ie fit for purpose. If there is a fault, you would expect the firm responsible, to bend over backwards to put it right . The aggressive attitude from Stabi is such that they have no place in the marine industry,  as they are too irresponsible and don't have the moral compass to be in a business where lives are at stake. 
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Post Options Post Options   Likes (0) Likes(0)   Quote pompey Quote  Post ReplyReply Direct Link To This Post Posted: 21 Sep 2024 at 1:30pm
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Stabicraft motto is ' Adventure with confidence'.  I raised that with them when water was flooding into the battery compartment, they couldn't give a damn. Same with this hull issue.
Like others have said, post it on facebook, get their piss poor response out into the public and don't stop. It worked for me.
Also, small claims limit will be below the value of your boat. Good luck,.
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Post Options Post Options   Likes (4) Likes(4)   Quote FarmerBrowne Quote  Post ReplyReply Direct Link To This Post Posted: 21 Sep 2024 at 1:37pm
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We recently sold a custom built aluminum boat from a name builder from Kumeu/Waimauku that had no end of QC issues.  Initially the boat builder was good at sorting out the first bunch of issues but after a year or two he became a bit less keen.  The major issue we had was holes in welds that allowed water into the two separate hulls and the vee between the hulls.  This resulted in corrosion through the vee after just 4-5 years.  The boat builder was very good at coming up with excuses why the water was in the hulls (leaking outboard bolts, leaking screws on the sealed compartments, and condensation from the hull into the vee).  We ended up pressure testing the hulls to ascertain if there were any leaks in the welds and we found over 20 leaks, mostly at the stern where there is quite alot of water.  I videoed the pressure testing process we undertook and posted them privately on you tube to communicate exactly where each leak was located.  Each video also included the boat makers brand.  Towards the end when he was a little tardy in taking ownership of the issue I advised him that the videos were currently set as private - they could easily become public.  He was more prepared to repair the leaks after I passed this information on to him.  He did repair the boat in the end but the welding he did, whilst airtight was quite agricultural. You may find the threat of using you tube to publicly display issues as a good way to inspire a tardy boat builder to take ownership of issues in their build.
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Post Options Post Options   Likes (0) Likes(0)   Quote Mc Tool Quote  Post ReplyReply Direct Link To This Post Posted: 21 Sep 2024 at 4:19pm
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Huh , all this reminds me of a certain helicopter manufacturer .......and their attitude to  machine failure and the peeps who have died
I wish I was young again .... Id be heaps smarter than this time
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Post Options Post Options   Likes (5) Likes(5)   Quote letsgetem Quote  Post ReplyReply Direct Link To This Post Posted: 21 Sep 2024 at 5:15pm
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I am enjoying how many have come out of the woodwork and posted on here. Thought everyone had died.
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Hi Letsgetem-funny how once a bit of info gets out there re certain boat issues how it can escalateWink?? I had exactly the same issue with my 2014 Firestar with the anchor well drain and yes I tried to contact FiGlass to query it only to be totally ignored. After about 5 times trying to contact them I gave up and fixed it myself. And yes at the time I went thru Boat City too which is where I bought the boat. I actually drilled out the fibreglass snubs and installed a slightly larger diameter pipe and so far it has worked well. The main issue here is that there is an inherent fault with the anchor well from manufacture in that once the well fills up it can overflow back into the cabin as the well has not been sealed off. I looked at maybe sealing this off myself but it is a stand on your head job and no room to even get your hands in there. Lets see where this goes now??Confused
Originally posted by letsgetem letsgetem wrote:

For the record (not related to this boat fault), I have had a beef with Fi-Glass. When they installed the outlet pipe that drains the anchor well, they made it too long and it had a tight kink in it. That meant it blocked up with any bit off stuff in the water, and so the anchor well didn't drain properly, so it had a high water level, that drowned the motor of the anchor winch  - which they knew was there as they installed it. 
After a couple of years, the anchor winch motor blew up, due to water in it. Cost $1700 to get fixed. 

I made a warranty claim through the agent Fish City.  They wrote to FiGlass. No reply. Later they wrote to them again. No reply. 
Its a very bad stain on FiGlass. I presume that is their policy, to just ignore warranty claims.

Fish City replaced the pipe with one without a kink - I like their service, pity they have gone out of business (at least I understand its going to be only online).  

Just to be fair - I think the FiGlass Firestar) is very good, would recommend it - but hope you wont have a warranty claim. 
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Post Options Post Options   Likes (0) Likes(0)   Quote smudge Quote  Post ReplyReply Direct Link To This Post Posted: 22 Sep 2024 at 8:03pm
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Originally posted by letsgetem letsgetem wrote:

I am enjoying how many have come out of the woodwork and posted on here. Thought everyone had died.

Absolutely! Fishing knowledge on line
Best gurnard fisherman in my street
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Post Options Post Options   Likes (1) Likes(1)   Quote Phantom Menace Quote  Post ReplyReply Direct Link To This Post Posted: 23 Sep 2024 at 12:00pm
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I'm sorry to read this Schampy.

I don't have a Stabicraft but I did buy a new alloy pontoon boat close to 3 years ago from Profile Boats. There was one issue where the road cover wore through in one spot over a cleat after a long trip from Whangaparaoa to Lake Tarawera return.  I emailed them, sent the cover down to Napier and they sorted it out very quickly and returned it.

I did have a look at most of the alloy trailer boats on the market around 4 years ago when I was making my purchase decision and TBH Stabicraft build quality was beaten by several others.

Since then I've had my Profile 585H alongside (literally) a Stabicraft 1850 Supercab and I'm still happy with my decision.  (I was helping a guy out. Water had got into his fuel via the tank breather so I barged him back to the ramp in Tutukaka). 


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Post Options Post Options   Likes (0) Likes(0)   Quote The Tamure Kid Quote  Post ReplyReply Direct Link To This Post Posted: 23 Sep 2024 at 7:03pm
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This must be very stressful and frustrating, Schampy.

A big issue with your pride and joy, and a major investment in terms of family assets would be similar to victims of bank frauds and people let down by developers going into liquidation etc,

Having to battle for answers and action takes a real toll on you mentally. Good on you for not giving up. I know from personal experience that these types of things can wear you down if you don't have support around you and a stoic attitude.

Stabicraft have made a big effort to market that model - sponsored boats with various high profile YouTubers etc. Including in Australia. It'd be interesting to know those guys' true experiences, but of course we'll never get to hear them.
They are currently doing a big push with a well known upper South Island fisho, even linking with an Aussie YouTuber around the Sounds for a big promo vid.

But apparently not willing to go the extra mile for a paying customer.

All the best for a positive outcome.

I totally get that a full civil court case would be prohibitive, financially - but there is a potential option of the Disputes Tribunal/Small Claims Court, which deals with quite large disputes (up to $30,000 as I understand it). While legal representation would be best, you can represent yourself with a methodical presentation of the evidence.
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Post Options Post Options   Likes (4) Likes(4)   Quote rowboat bob Quote  Post ReplyReply Direct Link To This Post Posted: 23 Sep 2024 at 9:15pm
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Yes as The Tamure Kid says , Disputes Tribunal . The $30K will cover the hull. The good thing is if you lodge the claim in Auckland , say at the Albany District Court , then that is where the hearing is held , forcing Stabicraft management in Invercargill to travel up . If they fail to show up , you win the case automatically. The court summons itself,  may be the point where they give in and just ship you a new hull as I don't think they have a leg to stand on legally. The bottom line is that you were led to believe through printed material,  that you were buying a 4mm plate hull. They supplied 3mm . They're in the wrong,  end of case.
They legally cannot force you to accept a repair, as the patched up hull is not a clean new 4mm plate hull,  that you had paid for . End of story , you will win in Disputes tribunal . $50 to file  and more than likely Stabicraft will fold and send your new hull. They can take away your old hull and patch it up , whatever and try and sell it , it shouldn't be your problem. Good Luck
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Post Options Post Options   Likes (0) Likes(0)   Quote Schampy Quote  Post ReplyReply Direct Link To This Post Posted: 24 Sep 2024 at 5:17pm
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Hey guys. Really appreciate the comments and support.Its been interesting reading other peoples owner experiences with regards to other brands of boat manufacturers. At this point the boat has been de-rigged and we are waiting on the new components to be freighted up from Invercargill. So its just a case of letting the engineering firm do its thing.
I will be examining the finished article very closely. If Stabicraft in any way are going to try to force me to accept a product that has clearly been bastardised  the gloves will  most defiantly be coming off.  They are backing themselves 100% that the re-engineered boat will be as good as the one I gave them  to fix so I have at least have to give them the benefit of the doubt and give them a chance to rectify the situation.
With spring here and some big work-ups happing out there and the crays in close- Im obviously quite keen just to get my boat back and but this whole bloody sh-t fight behind me.

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Post Options Post Options   Likes (0) Likes(0)   Quote smudge Quote  Post ReplyReply Direct Link To This Post Posted: 24 Sep 2024 at 9:41pm
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I hope it works out for you Schampy.
Best gurnard fisherman in my street
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Post Options Post Options   Likes (1) Likes(1)   Quote JustAnotherSpearo Quote  Post ReplyReply Direct Link To This Post Posted: 25 Sep 2024 at 7:28pm
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Crap situation schampy, please show us photos of the repair when done if possible 
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I'm sorry to hear this Schampy,
buying a new boat for some of us (competing with houses, kids and cars) may be a once in a life thing. The money involved is no small bag. NZ boat-builders owe customers a reliable product that goes a way to live up to the marketing. Something that can be sold or passed on. To be brutally honest, you life could depend on the quality of your boat. If your car breaks down you can get out and walk.

I along with others should tell this story to others. Until Schampy replies and says Stabicraft have put things right.

It's the best and most powerful way to keep boat-builders honest. The boating community is a small one. So that's what I'm goin' do. Stabicraft - sort your **** out!
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Originally posted by Manaia#2 Manaia#2 wrote:

I'm sorry to hear this Schampy,
buying a new boat for some of us (competing with houses, kids and cars) may be a once in a life thing. The money involved is no small bag. NZ boat-builders owe customers a reliable product that goes a way to live up to the marketing. Something that can be sold or passed on. To be brutally honest, you life could depend on the quality of your boat. If your car breaks down you can get out and walk.

I along with others should tell this story to others. Until Schampy replies and says Stabicraft have put things right.

It's the best and most powerful way to keep boat-builders honest. The boating community is a small one. So that's what I'm goin' do. Stabicraft - sort your **** out!

Well said Thumbs Up
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Post Options Post Options   Likes (0) Likes(0)   Quote oliman Quote  Post ReplyReply Direct Link To This Post Posted: 29 Sep 2024 at 2:38pm
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Hi guys,

I just joined up to say I have a 2022 1450 Frontier which has been excellent. After reading the original post and seeing the hull was 3mm instead of 4mm I swore my boat was advertised with 4mm hull thickness and 3mm tube thickness only to find new reviews saying Stabicraft had recently upgraded the hulls from 3mm to 4mm.

I remembered being given a Stabicraft magazine when we ordered our 1450 in July 2022 as it had a feature on the new model and lo and behold it advertises the hull thickness as 4mm and tube thickness as 3mm (Page 65).

The magazine was published in June 2020 and can be found via this link: https://issuu.com/stabimag/docs/stabi_issue_3_web

If you don't feel comfortable clicking links on posts from 4 minute old members you can quickly google 'Stabicraft magazine 03' and find it from there.

Having said all that I am in Australia but I expect the models would be identical between Aus and NZ.
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Post Options Post Options   Likes (1) Likes(1)   Quote Schampy Quote  Post ReplyReply Direct Link To This Post Posted: 09 Oct 2024 at 9:45pm
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I think they quietly made the upgrade last April. So about 18 months ago. There was obviously plenty of unsold stock lying around the country. My boat wasn't the one I actually ordered..... The One I ordered from Whakatane  got lost. Yep that's right. lost. After paying a deposit ....then waiting several weeks after my expected delivery date, then asking the dealer where my boat was..... Only for him to reply  "somewhere between Invercargill and Whakatane... but no idea where. Sorry mate"
When I asked for my money back said dealer went into "Don't lose the fuc-ing sale mode" and offered me what was on his yard which was my stricken boat. It was a higher spec model. Full paint etc I accepted. The rest is History.

Any hoe. Moving along. My boat has been fully cut to bits, New floor, bearers and 4MM hull plates re-welded back it.
Its currently back at Gulf land getting re-rigged and new U-dek flooring installed. I haven't yet seen boat. But from what the dealer is telling me the fabrication work is top notch. Will hopefully be able to pic her up this weekend and see for myself.
Once again. Cheers for the support fellas. I know some of you were hoping for a bloodbath, But Stabi have promised to make things right.... I have to give em a chance before the knives come out.,... In saying that, I haven't seen boat in person yet.


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Post Options Post Options   Likes (2) Likes(2)   Quote smudge Quote  Post ReplyReply Direct Link To This Post Posted: 11 Oct 2024 at 6:23am
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Good on you Schampy for giving them that opportunity. In manufacturing of any sort, sometimes things to wrong, it's how they make it right that counts. Having said that, after what you have been through you must be remarkably tolerant. Well done. Let's hope that boat is everything it was meant to be
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