Dagwood wrote: Go direct to the battery manufacturer and ask them to honour the warranty? After all, that's what would have happened anyway - it wouldn't have rested with Sailors Corner. |
Dagwood wrote: When I worked in retail dud products were ultimately returned to and subsequently credited or replaced by the agent / manufacturer. Are you saying that's changed and the retailer now typically wears the cost of any faulty goods? |
SaltyC wrote: The CGA actually makes the first point of call for warranty or any other issue the retailer, but if for any reason they no longer deal with that product you can go up the chain to the distributor and then the manufacturer for any claim. |
letsgetem wrote: Its strange - I expected when Smartmarine went, that Sailors Corner would do much better. Anyone know whats behind their failure. Not that it bothers me, I don't want to go to Westhaven - I have been pleased to buy from Smartmarine on North Shore. |
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