Quintrex 570
Printed From: The Fishing Website
Category: General Forums
Forum Name: The Boat Shed
Forum Description: Discuss all things boating.
URL: https://www.fishing.net.nz/forum/forum_posts.asp?TID=30709
Printed Date: 21 Jun 2026 at 11:49am
Topic: Quintrex 570
Posted By: slamdunc
Subject: Quintrex 570
Date Posted: 05 Jul 2008 at 11:09am
|
Has anyone else got one of these and had trouble with it cracking
Mine started leaking in just over 3 years unfortunately although I was only given a 2 year warranty and I now know why
By the time I realised it was it was leaking I had 3 large cracks in the hull and under the floor most of the welds were fully broken or cracked letting the hull flex.Quintrex did put some bracing in and gave a 6 month guarantee.However it has cracked again within the 6 months and they say it is my fault and will not honour their guarantee
I was told by salesman for Auckland Marine when I bought it I would never have a problem with it cracking as it was pressed not welded plate like NZ boats. What a joke I showed the problem to a couple of NZ builders who gould not believe how little bracing there was
I see they stopped making 570 which I believe was because it was poorly made and should have been recalled or quite likely Quintrex are just too light for NZ sea conditions but suitable for Aussie rivers
Quintrex refuse to answer my questions as to how many other problems there has been which I am sure they would if there had only been a couple.
View a range of photos with comments at http://picasaweb.google.com/slamdunc40/CracksInQuintrex570 - http://picasaweb.google.com/slamdunc40/CracksInQuintrex570
|
Replies:
Posted By: Old Fart
Date Posted: 05 Jul 2008 at 2:07pm
|
Hi I own a savage about the same size. How thick is your hull? Mine is only about three mil, Had a problem with it bending on trailer rollers up front, IMO they are light built for harbours and rivers, good boats but u can,t pound the sh t out of them. ------------- I wish I could catch as many fish as my wife does. |
Posted By: blufin
Date Posted: 05 Jul 2008 at 4:08pm
|
I've heard that from alot of quintrex owners even the big 650 offshores crack after a while can't fix them as they crack again next to the repair'; ask for you r money back and let everyone know what a crap product they have! |
Posted By: slamdunc
Date Posted: 05 Jul 2008 at 4:46pm
| I was afraid I met get a reply like that That is what has just happened it has cracked 50mm from the repair |
Posted By: [email protected]
Date Posted: 06 Jul 2008 at 10:33pm
|
Surely you have some recourse under the Consumer Guarantees Act, If its unfit for purpose and proved itself so in NZ conditions then faults appeared , dealer attempted to remedy and then faults re appeare then no matter what guarantees were provided then there is still recourse.
It should be no different to the motor vehicle industry where even after the manufacturer provides a 3yr guarantee there is is still liability for manufacturer faults.
IMHO ------------- http://www.blackbillsportfishing.co.nz/" rel="nofollow"> 
|
Posted By: CanadianJohn
Date Posted: 06 Jul 2008 at 10:42pm
| bought my current boat from that dealer as well. third trip out my seats broke free, luckily noone was sitting on the passenger one cause it almost went overboard. the dealership owner, who i bought it off of, said it wasn't his problem as the seats had been installed by the previous owner before he bought the business and stock. charged me $110 to refasten them with longer screws. kept the old screws too. |
Posted By: Indie
Date Posted: 07 Jul 2008 at 11:24am
| As above re the consumer guarantees act, unless they were advertising the boat as suitable for estuary/lake/inshore fishing then you definately have a recourse. The dealer of course would know about these problems and that the boat is unsuitable but they sell it to unsuspecting people anyway. Don't let them get away with it, not only from the point of view that your going to be hugely out of pocket and its dangerous on their behalf to sell boats that they know have a tendency to split. |
Posted By: [email protected]
Date Posted: 07 Jul 2008 at 12:38pm
|
Agreed and on looking at there website there certainly are not any provisos / limitations stated
eg
This hull comes on a Dunbier trailer and is powered by a Mercury 115HP Optimax DFI outboard. Designed to accommodate all kinds or recreational boating - diving, swimming, skiing, family cruising and fishing! What more could you ask for in a hull? With the smooth riding Millennium Hull, Flared Bow for a dry, safe ride and M3 Transom for stability when planing and at rest. Those who dive will appreciate the Maxi ladder as it helps when getting on and off the boat - after all Quintrex is boating made easy! ------------- http://www.blackbillsportfishing.co.nz/" rel="nofollow">
|
Posted By: Rockyw
Date Posted: 07 Jul 2008 at 12:58pm
|
The problem with the consumer guarantees act is that there is no one to enforce it. It relys
on sellers doing the right thing, and quite often they wont.
|
Posted By: Contract
Date Posted: 07 Jul 2008 at 1:03pm
| Why don't you ring up "Fair Go" ? and see if they might be interested in taking up your cause. if there is a threat to life and limb, they might jump at the chance. |
Posted By: tobez
Date Posted: 07 Jul 2008 at 1:07pm
|
surely a lawyer will sort that out..expensive excercise but cheaper than the loss of a 40k boat.. ------------- Waikato North Harbourmaster...Got a Nav Safety question for the Waikato region?...call me 021705642 or download the app Marine Mate! |
Posted By: [email protected]
Date Posted: 07 Jul 2008 at 1:09pm
|
Quite right RockyW ,but, I have seen in the Auto industry that whereas the old RMVDI or as it is now MTA or IMVDI had similar issues ie. enforcement was a right pain in the ass, A little bit of money invested with a thoughtful lawyer has a tendancy to really put the pressure on and certainly the threat of Fair Go and the associated publicity in what would have to be said was a tightning market for the sale of boats at present - That would be the last thing they need.
The thing here is , that you cannot contract out of the Consumers Guarantee act no matter what guarantees that you place on your product and/or time limits are imposed by the seller.
IMHO ------------- http://www.blackbillsportfishing.co.nz/" rel="nofollow">
|
Posted By: NZTurtle
Date Posted: 07 Jul 2008 at 4:36pm
|
Have a read through http://www.consumeraffairs.govt.nz/businessinfo/cga/goods.html - http://www.consumeraffairs.govt.nz/businessinfo/cga/goods.html
I woudl say that you have a good case and that talking with a CGA lawyer woudl be a good investment.
Cheers
T ------------- http://www.legasea.co.nz" rel="nofollow"> 
|
Posted By: plimmerton
Date Posted: 07 Jul 2008 at 5:38pm
|
slamdunc,
I have fought many similar battles in my previous life in the real estate industry and I would agree with others that you do have recourse. I would start the process discreetly by perhaps sending the Dealer the link quoted bt NZTurtle http://www.consumeraffairs.govt.nz/businessinfo/cga/goods.html - http://www.consumeraffairs.govt.nz/businessinfo/cga/goods.html
and suggest to the OWNER of the business that you would hate this problem to get out of hand and would rather settle it amicably. Sometimes a softer approach can work best for all parties and can save expensive legal bills. Good luck. ------------- THE HARDER YOU WORK THE LUCKIER YOU GET |
Posted By: slamdunc
Date Posted: 07 Jul 2008 at 7:08pm
| yes I got the not my fault previous owner but unfortunately he was the salesman with the it will never crack story |
Posted By: slamdunc
Date Posted: 07 Jul 2008 at 7:19pm
| Thanks for all your assistance If you know of any other Quintrex problems it will help me with Fair go.I have been in touch with them I will try and get photos of cracks on . Iam also in real estate and know that the salesman that now owns the business is a certain target unless he lies through his teeth( but my wife was there also at the time) by telling me it woould never crack as it was pressed and NZ boat builders could not afford the millions of dollars for the machines to do this and therefore used welded plate.Unless he proves that is what Quintrex told him |
Posted By: NZTurtle
Date Posted: 07 Jul 2008 at 8:03pm
|
SD,
Also do not get your hopes up too high as the company may only have to replace like for like - ie a 3 year old quintrex, as you have had the benefit/pleasure(?) of use from it under the CGA. The CGA assumes no guilt or misrepresentation, just that you shoudl havea fit for purpose item and that it should last a certain time.
And if that is not forthcoming then you coudl possibly look to get equivalent value reduction on another boat/model... If you are looking at misrepresentation then you would be looking at suing and the owner may have some defence on the basis that he did not make the claims etc.
------------- http://www.legasea.co.nz" rel="nofollow">
|
Posted By: brown
Date Posted: 07 Jul 2008 at 10:41pm
|
i would try and persue contact with quintrex first of all. write them an email/letter explaining your situation and your concerns with the selling dealer. stipulate a time frame which you wish to receive a reply from them(preferably written), get them to clarify where they see the responsibility for any remedy.
|
Posted By: CanadianJohn
Date Posted: 07 Jul 2008 at 11:32pm
and you could post the response here for us to read!
|
Posted By: donny18
Date Posted: 07 Jul 2008 at 11:42pm
| Slamdunc try Fishnet in Aussie, just type Quintrex quality into the search function, boat oz section.There has been quite a lot written over the years |
Posted By: Contract
Date Posted: 08 Jul 2008 at 9:39am
|
http://www.fishnet.com.au/forums/viewtopic.php?t=74042&highlight=quintrex+problems Try this link ~ it would appear that the Austruckinfailians have the same problem as the Kiwis ! Not a good look for Quintrex. Would be interesting for them to post a comment on this forum ???? |
Posted By: Wefaknis
Date Posted: 08 Jul 2008 at 10:06am
|
look at he oz web pages, there has been some trouble over the years.....i own a quintrex and love it, if ya had a warrenty job done buy quintrex, thoses welders in east tamiki would had done the job??, if so they appeared to be a fairly on to it when it came to fixing boats...
Good luck.... and sometimes it's just easier yo get a $1000 dollars worth of welding done and selling the thing....
Cheers Wefaknis
|
Posted By: slamdunc
Date Posted: 08 Jul 2008 at 7:54pm
|
Thanks Donny 18 I will look at that site
Thelast response from Quintrex was that it is my problem even though it cracked in their latest 6 month guarantee as they cant control how I use it at sea.I dont go out in rough sea but sometimes I have to come back in it and would have bought a boat that was built for that but was told it would be fine for my use and never have a problem cracking
Interestingly when they did help to "fix" it first time they had parts ready to fly to me that werent in my boat. Logic tells me they would only be in stock to fix problems or because they are now standard in boats because of problems
I have asked manufacturer to answer me whether there had been problems and how many complaints have they had but total silence
If mine was an exception I am sure it would have been cheapest option to replace hull and I would take it if I knew it was an exception but it is obviouly not
Thanks for your help everybody
|
Posted By: slamdunc
Date Posted: 08 Jul 2008 at 8:01pm
|
Wefaknis
I loved my Quintrex as to its handling but sea out of Tauranga can get choppy and it handles well but is obviously too light Do you go out far and how old is yours and what model
Welders in East tamaki were crap as 2 of the welds were porous and leaked first time out
You own a Quintrex and know who the welders are? Coincidence
|
Posted By: Wefaknis
Date Posted: 08 Jul 2008 at 9:01pm
|
HI mate, Ive only got a little open quintrex runabout, but it goes off the west coast, out over tha whakatane bar and gets a good bash every now and then... Mines just comming up two years old and no cracking problems....yet........... But when i picked the boat up from the dealer it rained on the way home, and hello there was two leaks in the hull (dripping out the bottom), and one cracked weld up the fount, took the boat back and the guys from east tamiki welded it up for me... The boat had never seen salt water, which makes getting a good weld alot easier (thats no excuse for poor welds tho)...
apart from that..it's all been good so far...i like the handling and the boat
what do you do in your situation??, i would be slighty angry, gary and andrew run a mile a...
|
Posted By: slamdunc
Date Posted: 08 Jul 2008 at 9:07pm
|
Thanks Contract
Scrolled back a year on that website Comments on the poor welding of Quintrex have far more responses than any other topic by about 10 to 1 Seems they bring in cheap overseas labour to do the mass produced welding and often as inside mine they are tack welded but next stage gets ommitted as they are [paid on output
I have absolutely no doubt these boats should not be sold in NZ to outside a harbour and Tristram and Auckland Marine should be taken to court if they advise purchasers they can do so Good NZ boats give 6 years to lifetime (Xtreme) warranties on their hull .Mine had 2 years I believe they take a chance on 3 now Self explanatory once you have been caught
|
Posted By: slamdunc
Date Posted: 10 Jul 2008 at 8:55pm
|
I would lift floor and check for cracks in welds.All mine round impact area were broken or cracked but they only went about 50mm whereas there is about 125 of flat between ridges that could have been welded.They wont answer me why this wasnt done
Mine handles really well also.Loved it until it leaked What model is yours Wouldnt mind having a look under your floor next time I am down your way .If welds are full length then it would help ,my case
|
Posted By: slamdunc
Date Posted: 12 Jul 2008 at 3:56pm
|
You can view a rang of pics of the cracks and welds at http://picasaweb.google.com/slamdunc40/CracksInQuintrex570 - http://picasaweb.google.com/slamdunc40/CracksInQuintrex570 |
Posted By: Contract
Date Posted: 14 Jul 2008 at 11:27am
|
If I had not seen your photo's, I could not have beleived they could be so bad (or prolific). I have introduce a few friends to this thread and we are all following it with interest. Quintrex look as if they have a real inherrant problem and I would suggest Fair Go would love this. They probably have a "standards" rating, so Coastguard may also be interested in seeing what happens to Australian welding being imported into NZ. Hope you have also "introduced" this thread to the Auckland agent so he can follow what other people think of your "Australian disaster waiting to happen". I wonder if he has any responsibility under OSH ~ like those people who lost their farm when the bridge collapsed ! Good luck |
Posted By: AMC
Date Posted: 15 Jul 2008 at 7:22pm
|
I am the dealer referred to in this forum and would like the opportunity to set a few aspects straight and reply to some of the comments posted by some members:
Slamdunc - As we have explained to you previously, whilst we did not own the business at the time you purchased the boat we have tried to facilitate the repair of your boat that Quintrex was prepared to carry out even though outside of the warrenty period at considerable time and cost to us. I was the salesman who sold you the product and still believe that aluminium boats shouldn't crack unless treated poorly or cared for adversely. Over the last nine years there has been approximately 1000 Quintrex hulls sold into New Zealand, your hull being the only one that has 'failed' to this level that we know of.
If anyone on this forum would like to discuss this matter further you are welcome to come into the dealership as I do not believe forums are an accurate source of information as the story often becomes very one-sided when people can hide behind profiles.
To reply to a couple of posts by other members:
CanadianJohn - I'm sorry to hear that you were not happy with the repair job that was conducted on the seats of your boat. Upon looking through our records this repair was completed at the same time (Friday 2nd March 2007) as your first service and the total bill was for $247.58. This included 12 long screws at $1.20 each with a discount of $7.58 applied. The labour charge was for 2.5 hours, as I cannot recollect whether your service took all of this time I have generated a credit in our system for you for the difference in hours from the standard 20 hour service (1.7 hours) to the value of $70. Please ensure you let the staff know if you are unhappy with your bill or service at the time so it can be rectified. As you have been in to the dealership since to have further servicing we were unaware you were not happy.
Wefaknis - You purchased a 395 Dart (i.e. dinghy) from our dealership on Monday 4th December 2006, we cannot recollect any issue regarding a leaking hull (not to say there wasn't) being bought to our attention. We sent you correspondence thanking you for your purchase dated 3rd January 2007 detailing that if you had any problems or concerns to contact myself or one of my staff. As a dealer it is hard to recitify problems if we are unaware they exist. Please contact me directly if there were any costs incurred by yourself that weren't covered at the time this occured as I cannot recollect this particular issue. You've mentioned in your post that myself and an old employee 'run a mile', this is not the case because we stand behind everything we do here at the dealership.
As a dealer and speaking on behalf of other dealers we would much rather people raise issues with us directly, rather than on forums such as this so that we can have the opportunity to rectify any queries, issues or concerns.
I will not be posting any further comments on this matter, on this forum but again invite anyone concerned to contact me directly, or visit me at the dealership. |
Posted By: slamdunc
Date Posted: 15 Jul 2008 at 7:59pm
|
Gary
Please explain why there have been two new standard parts put in my boat marked 590 spirit when you did repairs The 590 is the same as old 570 in size but it is now deemed necessary to have 2 full braces in the impact area.This is because there was obviously a problem with my model as these parts were ex stock. Why else are they now standard ?
If you have confidence in Quintrex not cracking why was there only a 2 year guarantee on the hull when some welded plate boats of the same price range have a lifetime guarantee. When I asked about this you told me not to worry this was a normal guarantee Yeah right
I can assure you I do not hammer my boat and dont go out in rough conditions but as is common in Nz I have had to come home in rough conditions.If they cant handle this they should not be sold for this purpose but be kept to Australian rivers and estuaries that they were designed for
Can you also explain as shown in photos why my boat has internal welds covering less than half the flat area that could be welded.Is that normal or as reported by an ex employee of Telwater a short cut by underpaid welders paid on number of welds
Do you consider 2 new internal cracks in rear of boat which is an area that doesnt get pounded plus a new crack in hull in 5 months after you did a full repair job with a 6 month guarantee that is now not being honoured normal wear and tear for a Quintrex
If mine was the only boat that had a problem you would have repaced the hull as requested.Australian forums indicate hull cracking is a major problem.
I have asked Telwater to answer these questions but they go silent but you have the opportunity as you will be waiting for my reply
|
Posted By: Wide Load
Date Posted: 15 Jul 2008 at 10:52pm
| This gets more interesting by the day! |
Posted By: DIY!
Date Posted: 16 Jul 2008 at 10:10am
OSH have no bearing the MSA have jurisdiction over marine issues.. but as this is a known problem it may be a little grey
|
Contract wrote:Posted By: Contract
Date Posted: 16 Jul 2008 at 10:11am
| Thankyou AMC, for putting us all straight. It is patently obvious to us all now that Slamdunk must be a phycotic boatie with a very good understanding of "photoshop" to make cracks appear out of absolutley nothing at all. He also, no doubt, has many relations of convict ancestry thay have totally taken over the Australian forums on similar dicussion threads. These too, are all just imaginary people with imaginary gripes. It all very clear now that Quintrex performance, factory backup support and dealership pride, is second to none. How many cracks have you had in your home built Ally Pelin, Red Rabbit ? |
Posted By: Tagit
Date Posted: 16 Jul 2008 at 11:44am
|
Hi All - in the interest of fairness to all parties this topic has been locked. This forum is certainly designed for the sharing of information, but not for resolving disputes through "trial by media". These types of topics often get out of hand and become a 'free for all' of insults and inuendo. The end result usually being a lot worse than if the relevant parties had sat down together and worked out the issues. In this case the dealer involved has replied publicly to some of the issues raised with some relevants comments, and it would be better for all if the next lot of discussions were directly with the dealer.
Slamdunc, CJ, Wefaknis - if you would like me to reopen this topic later to post a final comment about the responses you received after further private discussions with the dealer, just PM me. I am sure people would be interested to hear the final resolution to your complaints. AMC - if you have further information that you would like to reply with regarding the perceived quality issues with Quintrex boats, please also PM me.
|