The Fishing Website : Discussion Forums : Shimano Reel Service

The Fishing Website : Discussion Forums : Shimano Reel Service https://www.fishing.net.nz/forum/ Sun, 07 Jun 2026 08:23:15 +0000 Thu, 26 Jul 2012 03:15:46 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.01 360 https://www.fishing.net.nz/forum/RSS_post_feed.asp?TID=80796 <![CDATA[The Fishing Website : Discussion Forums]]> https://www.fishing.net.nz/forum/forum_images/web_wiz_forums.png https://www.fishing.net.nz/forum/ <![CDATA[Shimano Reel Service : Steve at swordfish serviced my...]]> https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1155241&title=shimano-reel-service#1155241 Author: PoppinTonga
Subject: 80796
Posted: 26 Jul 2012 at 3:15am

Steve at swordfish serviced my stellas while I was there for the boatshow. Really nice guy and even gave me a lift back into town. Found the dry bearing I was looking for right away. Thumbs Up

]]> Thu, 26 Jul 2012 03:15:46 +0000 https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1155241&title=shimano-reel-service#1155241 <![CDATA[Shimano Reel Service : This is a bit of a mis-understanding...]]> https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1154315&title=shimano-reel-service#1154315 Author: Nomis
Subject: 80796
Posted: 24 Jul 2012 at 8:28am

[QUOTE=ReelAppealLures]This is a bit of a mis-understanding on my part... I have always maintained my own kit, but I figured Shimano had a service department with reel tech's like in other countries you could send reels for servicing, hence asking the original question... I didn't know reel servicing was organised via a retailer etc. Thanks for clearing this up Nomis Thumbs Up

No problems mate - We do have a couple of Tech's here but like you say, they still need to come back to us through a retailer.

]]> Tue, 24 Jul 2012 08:28:16 +0000 https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1154315&title=shimano-reel-service#1154315 <![CDATA[Shimano Reel Service : only applies to platinum reels...]]> https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1154271&title=shimano-reel-service#1154271 Author: the angler
Subject: 80796
Posted: 23 Jul 2012 at 11:54pm

only applies to platinum reels ,

http://fish.shimano.com/publish/content/global_fish/en/us/index/customer_service0.html

]]> Mon, 23 Jul 2012 23:54:01 +0000 https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1154271&title=shimano-reel-service#1154271 <![CDATA[Shimano Reel Service : Kezza wrote:- Also remember...]]> https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1154262&title=shimano-reel-service#1154262 Author: ReelAppealLures
Subject: 80796
Posted: 23 Jul 2012 at 11:24pm

Kezza wrote:

- Also remember the Shimano Fishing New Zealand Facebook page is set up to answer questions like this directly. Thumbs Up

Done!

]]> Mon, 23 Jul 2012 23:24:55 +0000 https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1154262&title=shimano-reel-service#1154262 <![CDATA[Shimano Reel Service : This is a bit of a mis-understanding...]]> https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1154251&title=shimano-reel-service#1154251 Author: ReelAppealLures
Subject: 80796
Posted: 23 Jul 2012 at 11:04pm

This is a bit of a mis-understanding on my part... I have always maintained my own kit, but I figured Shimano had a service department with reel tech's like in other countries you could send reels for servicing, hence asking the original question... I didn't know reel servicing was organised via a retailer etc. Thanks for clearing this up Nomis Thumbs Up

Either way them US fullah's are on a winner! Even the little Shimano badge on the knob being replaced for nada! Choice Cool

]]> Mon, 23 Jul 2012 23:04:59 +0000 https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1154251&title=shimano-reel-service#1154251 <![CDATA[Shimano Reel Service : Yo Jas.....how goes it mate?Our...]]> https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1153972&title=shimano-reel-service#1153972 Author: Kezza
Subject: 80796
Posted: 23 Jul 2012 at 1:28pm

Yo Jas.....how goes it mate?

Our man Nomis above is the bloke to speak with re: warranty and servicing.....he is the dude on the tools every days doing an awesome job keeping the Shimano 'wheels' in motion so to speak....che che

- Also remember the Shimano Fishing New Zealand Facebook page is set up to answer questions like this directly. Thumbs Up

]]> Mon, 23 Jul 2012 13:28:08 +0000 https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1153972&title=shimano-reel-service#1153972 <![CDATA[Shimano Reel Service : I think Douglas johnson as the...]]> https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1153970&title=shimano-reel-service#1153970 Author: Titahi
Subject: 80796
Posted: 23 Jul 2012 at 1:21pm

I think Douglas johnson as the NZ agent are pretty clear about using an ' authorised service agent" anything other than this will void your warranty, Hopefully Kezza will put down the new toys he gets to play with and fill us in...... Personally I cant see how the market size in NZ would allow for a platnium service, I did notice that Shimano reels in Aus come with a DJ warranty card inside, iS DJ the agent for Australia as well kezza? If so maybe the size of the 2 markets could warrant such an offer?]]> Mon, 23 Jul 2012 13:21:41 +0000 https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1153970&title=shimano-reel-service#1153970 <![CDATA[Shimano Reel Service : I would say the parts done...]]> https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1153969&title=shimano-reel-service#1153969 Author: Nomis
Subject: 80796
Posted: 23 Jul 2012 at 1:18pm

I would say the parts done free of charge would have been done as a warranty not as a normal service cost due to wear and tear ( yes worm drives / gears / bearings etc wear and tear ) every reel is done as a case by case scenario no hard fast rule as every one uses there reel differntly and all get treated and looked after differently by anglers.

My guess would be they pulled this apart and found a "warranty issue " that had in turn caused damage to other parts in the reel ie - the pinion bearing etc which they have done free of charge, and cleaning out the drag system is part of a normal service on any spin reel.

We do Service Shimano reels here @ Shimano NZ HQ - however we only deal with our account holders / retailers and its up to them where they get reels serviced as some stores have someone onsite that does it, other use 3rd parties such as us. You can request for your reel to be sent here through your retailer how ever some stores have other agreements with reel repairers out there.

PM me if you got any questions regarding servicing RAP

]]> Mon, 23 Jul 2012 13:18:06 +0000 https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1153969&title=shimano-reel-service#1153969 <![CDATA[Shimano Reel Service : Sam,Steve from Swordfish Marine...]]> https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1153955&title=shimano-reel-service#1153955 Author: Gruntled
Subject: 80796
Posted: 23 Jul 2012 at 12:52pm

Sam,

Steve from Swordfish Marine will service the Stellas, not expensive either. I think Yeehaa service them also.
]]> Mon, 23 Jul 2012 12:52:27 +0000 https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1153955&title=shimano-reel-service#1153955 <![CDATA[Shimano Reel Service : Nomis wrote: please correct...]]> https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1153940&title=shimano-reel-service#1153940 Author: ReelAppealLures
Subject: 80796
Posted: 23 Jul 2012 at 12:18pm

Nomis wrote:

please correct me if im wrong - but this is the shimano USA page for servicing of reels below http://fish.shimano.com/publish/content/global_fish/en/us/index/customer_service0/Repair_Services.html

doesnt mention a $50 flat fee???

R.A.P - did you mean they $50 flat fee included parts free aswell??

Hey Nomis,

From memory I thought it was $50 but it is actually $30 "Platinum Service", thanks for correcting this Embarrassed

Check the dudes invoices in the link...

http://www.360tuna.com/forum/f72/shimano-stella-service-24543/index2.html

I was thinking how insanely good the deal is for $30USD, when they are replacing worm gears, pinion bearings etc for no charge... Then a sticky drag, back to the service department and replaced washers etc again no charge. The US guys seem to swear by the service from the Shimano.

I didn't know Shimano US dealt direct with customers etc... Is Shimano servicing in NZ done through shops/retailers?

]]> Mon, 23 Jul 2012 12:18:13 +0000 https://www.fishing.net.nz/forum/forum_posts.asp?TID=80796&PID=1153940&title=shimano-reel-service#1153940