At the last Green Lane Boat Show I purchased a boat cover from a company that offered a five year warranty, I paid about $450.00, not the cheapest and by no means the dearest but the display one looked ok for the price.

The first time I fitted it to the boat one of the straps and clips parted company, bugga, maybe I pulled it too tight so I to tied that one and made sure I did not over tighten the others.

Last weekend I decided to remove the cover, give the boat a clean and run the engine.
All went well until I replaced the cover and two more straps came off, this time parting from the stitching.

Time to contact the company and see how good their five year guarantee is.

Should have read the box when I bought it, it states that the five year guarantee covers " deterioration of the material, fading and the seam stitching on the material. "

I contacted the company and was told this in no uncertain terms and directed to the guarantee page on their web site.

I found the responses from the company quite aggressive, so I told them that I would, with out mentioning company names, place a post on this forum to warn other boaties of potential issues.
Their reply was that they were going to offer me a replacement cover but not that I had started to make threats they would withdraw the offer.

That'll teach me to read the box before I buy.

As I stated to them "what good is a five year guarantee on the cover if the straps break"

I wont name them but I think there the only company offering a five year guarantee.

Talk to Osif mate....he'll remedy the issue im sure

Thanks for the offers guys, I don't mind paying for a fix, I'm on the North Shore so I'll take it to Bays Canvas & Trim they did a great job on my clears last year.

http://boatcoversdirect.co.nz

I have been getting 2 years out of those cheap (under $50) silver covers. Its a lot better than a 5 year one where the stitching goes in the end anyway.

http://boatcoversdirect.co.nz/index.php?pr=Hard_Top_and_Bimini_Top_Coversdoesnt mention the straps, get into them..

hey joker....where do you get one for $50.....I just want something cheap to cover the cockpit from the rocket launcher down to the transom (mclay780) when we overnight occasionally during a comp and it rains......will get bugger all use so should last forever for me.....would be nice if it has a bungee around bottom so it doesnt need to be tied

*fisher* wrote: CGA....   goods must be fit for purpose and have a reasonable life expectancy... 4 months is pretty poor really for something that price....  Id ring them back... say you intend to take the matter further re CGA...

Thanks for that, I'll give it a go tomorrow.

I found the clips on my Coversystem cover a little fragile. Most of them broke on mine, so had to tie the straps to the trailer. You just need to take care tensioning them up. The actual cover was very good until UV got the better of it after about 4 years.